Never face an appointment, errand, or outing alone.
PalMate Connect matches you with vetted, background‑checked companions — real people who show up and stand with you.
On both app stores Frisco, TX‑based
From appointments to everyday errands,
we're here to walk with you.
PalMates accompany you — or someone you love — through the moments that feel too heavy to carry alone.
Medical appointments
A calm second set of ears at the doctor's office, and a hand to hold in the waiting room.
Learn more →
Social outings
Dinners, events, celebrations — enjoy them with easy company instead of skipping them.
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Personal errands
Groceries, pharmacy runs, returns — done together, at your pace.
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Transportation assistance
Not just a ride — someone who walks in with you when you arrive.
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Hospital discharge
Get home safely with support for pickup, prescriptions, and settling in.
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Self‑care appointments
Salon, spa, therapy — support for the appointments that take care of you.
Learn more →Three steps to someone by your side
PalMate Connect is a matching app: you choose your Pal, see their vetting, and stay protected the whole visit.
Download & match
Get PalMate Connect free on iPhone or Android. Browse verified companions near you — photos, services, rates, and vetting status up front.
Book your Pal
Pick the service and time. Each PalMate sets their own rate, so you know the cost before you confirm. Message securely in the app.
We show up — protected
Your Pal arrives with Guardian mode on: live GPS, ETA alerts to your emergency contacts, and a panic button — for both of you.
it's like having a friend on call → Get the app
ETA home 4:30 PM — contacts notified
★ Gold Badge PalMate
Guardian mode watches over every visit
Safety isn't a feature we added — it's the reason the app exists. Every PalMate completes identity verification and background screening through Didit before their first booking.
- Verified profilesGovernment ID checks through Didit — every companion, no exceptions.
- Live GPS & ETA alertsFamily can follow the visit in real time; emergency contacts get arrival updates.
- Panic buttonOne tap alerts our team and your contacts — built for clients and Pals alike.
- Gold Badge tierCompanions who complete extended vetting earn a visible Gold Badge you can filter for.
"I faced a surgery alone, and I promised myself no one else should have to sit in that waiting room by themselves. We don't just show up — we stand with you."
Be one of the first
PalMate Connect launched in 2025 and the community is growing every week — real companions, real clients, real visits. Early members shape what PalMate becomes.
Already used PalMate? Leaving an honest review on the App Store or Google Play helps the next family find a trusted Pal.
What families ask us first
What is PalMate Connect?
PalMate Connect is a companion care app by PalMate LLC (Frisco, Texas) that matches people with vetted, background‑checked companions — called PalMates — for medical appointments, errands, social outings, and anywhere you'd rather not go alone. It is free to download on iPhone and Android.
Are PalMate companions background checked?
Yes. Every PalMate completes identity verification and background screening through Didit before they can accept bookings. Companions who complete additional vetting earn a Gold Badge, and every visit can be tracked live with Guardian mode, GPS sharing, and an in‑app panic button.
How much does a PalMate companion cost?
Each PalMate sets their own hourly or per‑visit rate in the app, so prices vary by companion and service. For context, companion care in the Dallas–Fort Worth area typically runs $20–29 per hour. The app is free to download; optional subscription plans start at $15 per month.
Does Medicare pay for companion care?
No. Medicare does not pay for companion care, because it is non‑medical support rather than home health care. PalMate visits are paid privately through the app, with each companion setting their own rate.
What does a PalMate companion NOT do?
PalMates provide presence and support — not medical care. A PalMate does not administer medication, provide nursing or personal care, give medical advice, or replace licensed home health services. They accompany, assist, and stand with you. See the full comparison on our Services page.
Where is PalMate available?
PalMate Connect is available across the United States on iPhone and Android. PalMate LLC is headquartered in Frisco, Texas, where the companion community first launched. Companion availability in your area depends on PalMates active near you in the app.
Built in Frisco, Texas.
Available across the U.S.
Our home base is 6160 Warren Parkway, Suite 100, Frisco, TX 75034 — and PalMates serve families nationwide through the app.
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Someone by your side is
a download away.
Free on iPhone and Android. Browse vetted companions near you today.
or call us — a real human answers: 470‑265‑5923