Rooted in care. Driven by connection.
PalMate LLC is the Frisco, Texas company behind PalMate Connect — the companion care app that matches people with vetted, background‑checked companions for appointments, errands, and outings, so no one faces important moments alone.
It started in a waiting room
A few years ago, Maria Willingham sat alone before a surgery — paperwork in her lap, no one beside her. The procedure went fine. The loneliness stayed with her.
She realized how many people face those moments by themselves: the follow‑up appointment nobody could drive them to, the diagnosis received without a hand to hold, the errands that pile up because doing them alone feels heavier than the tasks themselves.
PalMate Connect is her answer — a way to bring a trusted companion into the moments where presence matters most. Not medical care. Not a ride service. A person, vetted and verified, who shows up and stands with you.
"no one should sit in a waiting room alone"
— Maria Willingham, Founder & CEO
"We don't just show up — we stand with you."
Six values behind every visit
Compassion first
Every booking is a human moment, not a transaction. We hire and vet for warmth.
Safety is sacred
Didit ID verification, background screening, Guardian mode, and a panic button on every visit.
Dignity in every detail
Support that never patronizes. You set the pace, the plan, and the boundaries.
Reliability you can plan on
Booked means booked. Real‑time tracking and clear communication, every time.
Community over strangers
PalMates are neighbors building a practice of care — named, faced, and accountable.
Connection is care
Loneliness is a health risk. Presence is our product because presence heals.
Built in Frisco, Texas.
Available across the U.S.
Our headquarters is at 6160 Warren Parkway, Suite 100, Frisco, TX 75034 — and PalMate Connect works nationwide, with companions active in and around cities including:
Austin · Atlanta · Boston · Columbus · Denver · Nashville · Oklahoma City · Phoenix · Raleigh · Sacramento · Salt Lake City · Springfield · Columbia · Richmond · Indianapolis · Jackson · Little Rock · Baton Rouge · Des Moines · Lincoln · Madison · St. Paul · Topeka · Santa Fe · Boise · Helena · Cheyenne · Olympia · Salem · Carson City · Honolulu · Juneau — and everywhere in between.
Meet the people who show up.
